This got me thinking…
How do you show empathy (and understand how a person is feeling) versus falling into the trap of projecting (and assuming the person is feeling what you are feeling)?
Hi, I’m Craig Bailey and this is my personal blog where I write about technology, business systems, HubSpot and general life experiences. You can read my posts here.
(If you are looking for the Content is King post by Bill Gates it is here)
I’m involved with three agencies in Sydney:
I also co-host HubShots, the podcast and YouTube show focussed on getting the most out of HubSpot. We are the creators of the HubShots Framework.
This got me thinking…
How do you show empathy (and understand how a person is feeling) versus falling into the trap of projecting (and assuming the person is feeling what you are feeling)?
A handy analogy to use next time you’re trying to remind someone about tactics versus strategy.
Strategy is the recipe
Tactics are the ingredients/utensils
When you’re asked what your strategy is for the year ahead, tell them about the cake you’re baking, not the spoon and flour you’re using.
Hat tip to Chris Voss and Never Split the Difference for this reminder.
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