CategoryPersonal

US Consumers to return $100B worth of goods this year

As reported in the Financial Times, it is estimated that in the US consumers will return $100B worth of goods (just from Thanksgiving and Christmas). Clothing is particularly problematic as online shoppers, unsure of exactly what they are buying, are ordering several versions of the same articles with different sizes and colours. “Shoppers are using their homes as dressing rooms,” said Sucharita...

TV Types

Reflecting on my own TV watching I feel there’s four main types: Entertain me – something I’m looking forward to watching. It has anticipation attached to it. Examples this year included GoT, The Witcher, Unbelievable, The Mandalorian. Spend time with me – something, anything, that I watch with Michele (my wife). It has emotion attached to it. I look forward to spending...

Inefficient Incentives

My wife received an email that a dress she had her eye on was on special (down from $279 to $79 – the reason I’m mentioning the price will become clear shortly). She checked it out on their site and added it her cart (she knows her size with this brand). She went through to checkout and was informed of the shipping charge (not insignificant) and encouraged to add more to her cart...

Scott Galloway on life

I’m currently* a fan** of Scott Galloway (if you’re a HubShots listener you’ll know we’ve featured him a bit lately). This quick 4 minute video is worth watching: Great life advice from @profgalloway “…people who tell you to follow your passion are already rich…” pic.twitter.com/mWQHL5dre2— Vikas Shah MBE (@MrVikas) December 15, 2019 I wish I’d had...

Roxette singer dies

I’m not sure why some deaths hit me harder than others, but the passing of Roxette’s Marie Fredriksson is particularly sad to me. She had an amazingly successful life yes, but a hard and challenging one also. She fought the fight – that is the game life – particularly well, but was forced to leave much too soon. The Guardian has a good obituary. And I only learned a few...

RIP Lil BUB

I am really sad about Lil BUB passing (announced here on Insta).

But I’m so glad she got an obit on the NYT. She deserved it.

Enter the cave

Face your fears
My wife sent me this and it resonated with some stuff I’m working through at the moment.
So I wanted to note it here- to look back on in a year or so.

My home screen

Another iPhone home screen update (purely for my own interest when I look back on this in years to come):

My only change was to remove Fabulous and replace it with Streaks.

And yes, I have an iPhone SE with a tiny screen. And I love it.

Trust the process?

I’ve been thinking about this lately – how to ensure predictable outcomes. Usual wisdom is to follow a proven process. Seth’s post today notes the process versus the outcome – and it reminded me to consider further: Instead of asking, “how did my team do?” we can begin with, “did the system do what it’s supposed to do?” and The process that gets you answers you want most...

About Craig

I'm the co-host of HubShots and the CEO of XEN - helping mid-large B2B companies with their digital marketing and lead generation.

Craig Bailey

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