CategoryMarketing

Modern Websites are built on a CRM

Sales and Marketing websites that is If you’d asked people 10 years ago what was the mark of a modern website, most probably would have ended up talking about how websites needed to work on mobile devices. At that time the conversation was around whether to have responsive websites, versus mobile-specific websites (ie remember all those m.companydomain.com sites).  These days we all take...

Artisanal content

The Content Opportunity (Artisanal Content lol) I’ve mentioned this previously, but it seems more than ever the rise of AI content slop is creating an opportunity for people who create high value content. With every new, ‘easier’, scalable way to do anything there’s sometimes an equal and opposite opportunity to focus on the old, ‘harder’, manual way to do something. It’s why we have...

Marketing Managers

Here’s a simple high level job description for a Marketing Manager: Understand the business and the problem it solves Prepare the marketing strategy (who, problem, solution, where, when) Organise the implementation (ie execution including measurement) Glean insights that enable you to improve Rinse and repeat Most of this is done regardless of company size. For small businesses you’ll be involved...

RevOps malarkey

Ask 10 people what RevOps is and you’ll get 11 different answers Perhaps it’s a geography thing, but here in Australia, across our clients, large and small, very few of them have a person with ‘RevOps’ in their title. And when they do, it doesn’t seem like they have much authority – it seems more of a token role that the business seems to be testing. Up there with ‘Head of Special Projects’...

Internet strategy

An interesting read from Noah Smith, usefully summarising the demise of the internet as we have known it. Now it has degraded into a hot mess of ads, misinformation, laughable summarising and walled gardens. So long beautiful, open internet. How to respond then? Good question, and one I’m pondering at the moment. I don’t have the answer yet (or perhaps won’t ever) but it does...

HP ink cartridge customers

Love this take from the Sizzle regarding customers who purchase consumables of a brand. Essentially: the brand considers you as an investment when you purchase a printer (ie they’ll make a return on you in the future when you keep purchasing more ink). Whilst it’s definitely true (as it is for all companies that sell a loss leader – as most printers are), customers generally...

Content Quantity starts to repel

I’m a big Alex Hormozi fan. Have been for a while. However, I’ve noticed a change in my response to his content, as it has grown in quantity lately (ie last year or so). Whereas before I used to watch all his clips, especially YouTube, these days there’s soooo much content that I don’t watch any of it. There’s a strange feeling of overwhelm that dilutes the perceived...

Plagiarism as a Strategy

We received this request a little while back: The email had a competitor’s brochure attached. Essentially the brief was: take the competitor’s brochure, switch out branding, spin the content. We declined (of course). I’m all for taking inspiration from others, but it’s concerning when a company has no differentiation and instead feels that copy and paste is a worthwhile...

Consultant versus Coach

Useful clarity from Chris Marr in his book Becoming an Authoritative Coach: Have been reflecting on this in terms of both clients and team members. For clients = we are consultants (may be different for your business though) For staff = I need to be more of a coach (as do the senior leadership team) The trap I often fall into is trying to solve the problem for a team member, instead of coaching...

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