Alexa, Siri, Google allow opt out of human listening

Not before time (via Bloomberg): Inc. will let Alexa users opt out of human review of their voice recordings, a move that follows criticism that the program violated customers’ privacy. emphasis mine Apple has actioned this just recently, and Google has (in EU at least) as well. Still not right that people can opt out (ie they need to take the initiative) – this should be an opt...

Siri Privacy

From The Guardian: Apple contractors regularly hear confidential medical information, drug deals, and recordings of couples having sex, as part of their job providing quality control, or “grading”, the company’s Siri voice assistant, the Guardian has learned. I shouldn’t be surprised, but I really did think (somewhat naively I guess) that Apple had better privacy controls. Perhaps...

How to Trim the Start of a Song in iTunes

If you want to cut the start of a song in iTunes, follow these steps:

1. In iTunes, right-click on the song
2. Select ‘Get Info’
3. Choose the ‘Options’ tab
4. Enter a new ‘Start time’, eg 0:15 if you want to cut out the first 15 seconds.

Apple results

Interesting to read all the analysis of Apple’s latest results eg things like this. There’s all kinds of opinions about whether it’s a good result or not, and what the future holds. But ever so occasionally something with real relevance pops up. Like this, from Jeff Johnson: Apple stated that Q1 FY2017 was an all-time record for quarterly revenue. The media dutifully and mostly...

Apple App Store Personalisation Opportunity

Full marks to Apple for being seasonally aware and promoting apps related to Chinese New Year: But I can’t help wondering if there’s a massive opportunity they’ve missed. I don’t speak Chinese, I’ve never shown any interest in Chinese apps, and nothing in my past activity would suggest an interest in Chinese Apps. Apple has no idea about me it seems. Google would be...

Apple Software Quality

Marco’s post is getting a lot of attention at the moment, and for good reason – it eloquently summarises the frustration a lot of Apple users are currently experiencing: We now need to treat Apple’s OS and application releases with the same extreme skepticism and trepidation that conservative Windows IT departments employ. He’s not mentioning anything new of course – the...

Thinking of the customer

When running a business there’s always tension between what’s best for your business versus what’s best for your customer. Dan Counsell’s post on providing access to Mac Apps outside the App Store is a good example of that tension (emphasis mine): Lets take a look at three of the reasons why not limiting the availability of your software to just the Mac App Store is a...

I’d buy an iPhone 6 Mini

If the rumours turn out to be true and Apple does release an iPhone 6 Mini I’ll likely buy it. I got my iPhone 6 at the start of November and switched to it from my iPhone 5s. But two weeks later I switched back to my 5s. Just this week I’m having another go at trying the 6, but I’m probably going back to the 5s again next week. The main reason is the form factor. Everything...

iOS8 Storage Class Action Hokum

More silly lawyer-wealth-building coming up, in a new class action against Apple: Apple has touted iOS 8 as the “biggest iOS 8 release ever,” a tagline plaintiffs lawyers tried to spin to their advantage in the complaint, arguing that few users understood just how much space the software would take up. They claim Apple exploits the space constraints by peddling iCloud subscriptions when users run...

About Craig

I'm the co-host of HubShots and the CEO of XEN - helping mid-large B2B companies with their digital marketing and lead generation.

Craig Bailey