Blog

Mark Zuckerberg’s Hawaii Compound

Perhaps the most ‘interesting’ part in this Wired article about Mark Zuckerberg’s $270M compound, is how uninteresting it is… Not a single interesting photo, no drone shots, no actual blueprints or plans. Definitely not any internal shots. Nothing except anecdotal stories from locals about the secrecy, some workplace related injuries, and correlations between philanthropy...

How to build a HubSpot List of Contacts with Free Email Addresses

How to build a list of contacts using a free email address in HubSpot A quick reminder on how to do this – since it has come up in a few client calls recently. Here’s the video walkthrough, and here’s the HubSpot KB article I reference. And here’s the online replace tool I used. Of course, in an ideal world HubSpot would have a default property on contacts that had this...

Using Formula Fields in HubSpot Custom Reports

Using Formula Fields in HubSpot Custom Reports to group contacts into buckets based on how many Marketing emails they’ve opened. This is an example of using Formula Fields (currently a Public Beta) in Custom Reports Here’s the video walkthrough: There’s other ways to do this (eg using calculated properties, or Operations Hub Enterprise functions) – this example...

Content Quantity starts to repel

I’m a big Alex Hormozi fan. Have been for a while. However, I’ve noticed a change in my response to his content, as it has grown in quantity lately (ie last year or so). Whereas before I used to watch all his clips, especially YouTube, these days there’s soooo much content that I don’t watch any of it. There’s a strange feeling of overwhelm that dilutes the perceived...

Bond films

As I noted on Threads, I’ve been rewatching the Bond films. The stakes are higher in some than others. The Spy Who Loved Me: Bond stops Stromberg from destroying the world Moonraker: Bond stops Drax from destroying the world View to a Kill: Bond stops Zorin from destroying Silicon Valley Die Another: Bond stops Graves from starting a war in Korea Casino Royale: Bond stops Le Chiffre winning...

HubShots 305

Ian and I have released our final episode for the year, you can watch it here and read the full show notes here. This episode we dive into: Preparing for a Fast Start in 2024 Quick shots (Loom, Clearbit acquisitions) Active lists of non-marketing contacts who used to be marketing contacts How to build a list of ZoomInfo contacts Adding images in meetings in the HubSpot app Using LinkedIn Sales...

Apple Notes

Just a quick note to record that Apple Notes is working for me. I moved over at the start of the year after years of using Evernote. Not that there was a functionality problem with Evernote, but I was very concerned when they were acquired and the new company didn’t give much confidence the product would be maintained. Since using Apple Notes, I’ve also adopted Tiago Forte’s...

Automation shouldn’t add new stuff, it should first automate existing manual processes

In the HubShots Framework, Stage 3 is focussed on automation in HubSpot. That is, automating as many processes as appropriate. The key word to note here is: appropriate. Many companies try to add completely new stuff using automation, before they’ve even automated their existing manual processes The trap they fall into is automating a bunch of processes that add little value (eg mass spamming) to...

Preparing for a 2024 Fast Start

As I write this there are 15 business days until Christmas – the race is on. Whilst many are focussed on finally being able to crash and relax, others are already planning for a rapid start to 2024 in early January. Which camp are you in? At XEN, we’re in the unusual position of potentially working right through the holiday break (this hasn’t happened before), simply because a number of our...

Plagiarism as a Strategy

We received this request a little while back: The email had a competitor’s brochure attached. Essentially the brief was: take the competitor’s brochure, switch out branding, spin the content. We declined (of course). I’m all for taking inspiration from others, but it’s concerning when a company has no differentiation and instead feels that copy and paste is a worthwhile...

Archives