I had to shake my head when I read this Accenture survey on the demands of the Millennial Generation. The usual â€˜demandsâ€™ of wanting to choose their technology, insisting on state-of-the-art technology, not wanting to seek corporate approval, requiring new communication channels, etc all came up.
It seemed odd that a survey like this would appear after all the economic changes of late.
Turns out that although the results were published in November, they were based on a survey conducted back in June this year. How times change*. Iâ€™m guessing if Accenture conducted another survey, the â€˜demandsâ€™ of Millennials would be more like the rest of the workforce at the moment: â€˜please give me a job, Iâ€™ll do anything to prove myselfâ€™.
Anyway, that isnâ€™t the main reason for this post. The item that interested me was the surveyâ€™s results regarding email. Introduced as â€˜coming to the end of email as we know itâ€™, the survey reports that Millenials only spend between 7.7 to 9.5 hours a week on email. Thatâ€™s roughly 1.5 to 2 hours per day. What this means is that the relative newcomers to the enterprise are spending approximately a quarter of their day on email.
Where am I going with this? Simply this: Iâ€™ve long held that most email is an inefficient use of time. Whilst some activities are well managed via email, many (perhaps most) corporate functions arenâ€™t. In fact, in my new role at nsquared, email is one of the things Iâ€™m actively looking to reduce, and replace with far more effective means of communication. But – as this survey highlights – thatâ€™ll be a tough job, given that in most businesses even new employees are trained from day 1 to surrender a significant chunk of their dayâ€™s energy to email.
How can we overcome the email mindset?
(via Jane McConnell)
* Although even in June Iâ€™d contend the writing was on the wall.