Perspective Taking


What is empathy?

It’s a word often used to describe… something. In Australia, our federal Government has practically diluted the word of any meaning as a result of their ’empathy training’ deflection of responsibility.

Lately, there’s talk of replacing the term with the phrase ‘perspective taking’.

I like this. I think it’s helpful.

Yes, it has its problems (example) though.

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About Craig

I'm the co-host of HubShots and the CEO of XEN - helping mid-large B2B companies with their digital marketing and lead generation.

Craig Bailey