I have literally spent half a day getting to the bottom of this error, so I’m posting my findings here in the hope it saves someone else having to do the same.
Bottom line: it’s your microphone settings.
I’ve been using Camtasia for years now and never had a problem. Yet, all of sudden today it started giving me this error when I started recording:
Failed to resume recording::Invalid Configuration State
After doing all the obvious stuff via Google, uninstalling everything I’ve installed over the past few weeks, changing display settings, installing DivX codecs & changing compression settings, and basically tearing my hair out, I finally found the problem after reading this post where user ‘malikah’ suspected something in the audio settings. Indeed he/she was right.
I discovered that my audio settings looked like this:
You’ll notice that I have two entries for the general Microphone (High Definition in the dropdown. Using either of these caused the crash. By simply switching the Audio device to be my Headset Microphone, everything worked fine. Simple when you know right?
Now, I’m not sure why exactly, but I suspect there are some conflicting microphone drivers or perhaps two copies of the drivers both attempting to grab the audio and thus causing problems. Why it has just started happening today I don’t know.
Anyway, I hope this helps. If you are having this problem, and you rule out the audio, then you may want to check this post where one of the Camtasia developers outlines a possible problem (and the solution) due to video compression settings.
Now, to go and reinstall all those applications…
[UPDATE: I tried to go and post this solution on the forum but it needed me to register. Annoying, but OK. Tried to register and their site has an unauthorized reCAPTCHA key and won’t take any new registrations. I tried…]
THANK YOU!!! I have spent the last 24 hours literally pulling my hair out!
Thank you.
Neil
THANK YOU!!! I have spent the last 24 hours literally pulling my hair out!
Thank you.
Neil
Hi Craig,
your blog is really helpful, i met the same problem on Camtasia last week and now your way works!
thank you for sharing this :)
Hi Craig,
your blog is really helpful, i met the same problem on Camtasia last week and now your way works!
thank you for sharing this :)
@tutorialconr I think our friend Craig Bailey might save the day http://bit.ly/jX9DE
@tutorialconr I think our friend Craig Bailey might save the day http://bit.ly/jX9DE
Thank you.
For folks who do want to use the built-in mic, this is what worked for me.
Disable the non active mic under recording input devices.
Control Panel -> Sound -> select recording tab -> highlight the non working device ->
properties -> device usage -> don’t use this device. Apply.
Now, either reboot or task manager, processes, select the CamRecorder.exe and kill the process.
Open the app and enjoy.
Thanks again.
I was trying to resolve this issue with my Camtasia for a long time and didn’t find any solution using net, and only your way helped to me, now i can record my screen. The problem was with my built in mic of my laptop.
Thank you!
Thank you.
For folks who do want to use the built-in mic, this is what worked for me.
Disable the non active mic under recording input devices.
Control Panel -> Sound -> select recording tab -> highlight the non working device ->
properties -> device usage -> don’t use this device. Apply.
Now, either reboot or task manager, processes, select the CamRecorder.exe and kill the process.
Open the app and enjoy.
Thanks again.
I was trying to resolve this issue with my Camtasia for a long time and didn’t find any solution using net, and only your way helped to me, now i can record my screen. The problem was with my built in mic of my laptop.
Thank you!
Ah ha! I was wondering why I was having this problem. I disable the built in mic on my laptop constantly but it keeps coming back. When I select the USB mic, everything is fine though. Thanks for posting your findings!
Ah ha! I was wondering why I was having this problem. I disable the built in mic on my laptop constantly but it keeps coming back. When I select the USB mic, everything is fine though. Thanks for posting your findings!
This is why Camtasia has been crashing on me! At least I know how to stop the madness… http://digg.com/u137gB
This is why Camtasia has been crashing on me! At least I know how to stop the madness… http://digg.com/u137gB
this happened to me with windows 7. but i still have a problem. I have a conexant hd audio driver. there’s only one option in the "audio device" dropdown box. and if i disable my microphone (built-in laptop) it’s just empty. i still get the error message box.
this happened to me with windows 7. but i still have a problem. I have a conexant hd audio driver. there’s only one option in the "audio device" dropdown box. and if i disable my microphone (built-in laptop) it’s just empty. i still get the error message box.
:( I don’t record audio in my videos, so I assume this solution doesn’t apply to me.
Ugh..anyone got any idea what else I could do to solve this?
:( I don’t record audio in my videos, so I assume this solution doesn’t apply to me.
Ugh..anyone got any idea what else I could do to solve this?
Nothing you said here was helpful. I keep getting this ridicules error message without even having a microphone connected! So it has nothing to do with the audio settings. Any other ideas? this prevents me from working!!!!
Nothing you said here was helpful. I keep getting this ridicules error message without even having a microphone connected! So it has nothing to do with the audio settings. Any other ideas? this prevents me from working!!!!
Thanks Worked ;>
Thanks Worked ;>
had a problem with Camtasia on Windows 7. This page had the solution…wierd one: http://bit.ly/jX9DE
had a problem with Camtasia on Windows 7. This page had the solution…wierd one: http://bit.ly/jX9DE
Thank you SO much – having the same problem and I was rapidly going bald, thanks to you, I at least have some unpulled hair left :-)
Really grateful that you too the time to post this – much appreciated :-)
Thank you SO much – having the same problem and I was rapidly going bald, thanks to you, I at least have some unpulled hair left :-)
Really grateful that you too the time to post this – much appreciated :-)
Hi – sorry me again – just thought that I’d let other people know – incase they did the same as me….I reset my audio stuff, recorded the audio part fine (after following you instructions). I then unplugged my microphone, went off to do something else, came back and tried to record some screen stuff and then got the error messages again. To fix it I had to plug the microphone back in, reset up the audio stuff – fingers crossed….it seems to be working now.
Many thanks again for your blog post :-)
Cheers
Gina
Hi – sorry me again – just thought that I’d let other people know – incase they did the same as me….I reset my audio stuff, recorded the audio part fine (after following you instructions). I then unplugged my microphone, went off to do something else, came back and tried to record some screen stuff and then got the error messages again. To fix it I had to plug the microphone back in, reset up the audio stuff – fingers crossed….it seems to be working now.
Many thanks again for your blog post :-)
Cheers
Gina
Thank you
Thank you.
Thank you
Thank you.
Thank you so much, I did read Malikha comments about how to solve this issue but I ignore it because I did not think the problem is from the audio driver. Now after I read your steps the problem gone…
Thank you so much, I did read Malikha comments about how to solve this issue but I ignore it because I did not think the problem is from the audio driver. Now after I read your steps the problem gone…
@AaronJTC http://tiny.cc/47adN its that problem there. was de 1st hit on google. sumtin ta do with 2 conflictin drivers tryin to rec sound
@AaronJTC http://tiny.cc/47adN its that problem there. was de 1st hit on google. sumtin ta do with 2 conflictin drivers tryin to rec sound
Thanks a lot for the info. It really helped me from losing a lot of time trying to figure out what was the problem with Camtasia.
Keep up the good work. Best regards,
Sebastian
Thanks a lot for the info. It really helped me from losing a lot of time trying to figure out what was the problem with Camtasia.
Keep up the good work. Best regards,
Sebastian
Thanks Craig. This has been really helpful.
Thanks Craig. This has been really helpful.
..a big fat THANK YOU for sharing your experience! Had the same problem, solved with the same solution :)
..a big fat THANK YOU for sharing your experience! Had the same problem, solved with the same solution :)
@briteo Compañero, Camtasia crashing was not a problem of the 64 bit thingy.. Check out this post ;) http://bit.ly/7HHH7Y ..Works perfectly!
@briteo Compañero, Camtasia crashing was not a problem of the 64 bit thingy.. Check out this post ;) http://bit.ly/7HHH7Y ..Works perfectly!
Thanks for the post – this was incredibly useful!
BTW, on Windows 7, I found the errant device (Control Panel -> Hardware And Sound -> Sound, then the ‘Recording’ tab), and then updated the driver by clicking on the Properties button for the ‘Controller Information’, then the ‘Change Setting’ admin button, followed by the ‘Driver’ tab, and finally the ‘Update Driver’ button.
Now the default high-def audio (i.e., the built-in microphone) works fine in Camtasia 6, on Windows 7.
Thanks!
–Mike
Hey Mike,
Thanks for the added tip.
Thanks for the post – this was incredibly useful!
BTW, on Windows 7, I found the errant device (Control Panel -> Hardware And Sound -> Sound, then the ‘Recording’ tab), and then updated the driver by clicking on the Properties button for the ‘Controller Information’, then the ‘Change Setting’ admin button, followed by the ‘Driver’ tab, and finally the ‘Update Driver’ button.
Now the default high-def audio (i.e., the built-in microphone) works fine in Camtasia 6, on Windows 7.
Thanks!
–Mike
Hey Mike,
Thanks for the added tip.
Thank You Thank You
I was about to do all that uninstalling stuff as well
for the people who say they don’t use audio, it does not mean the settings are correct still have a look
Saved me hours thanks again
Steve
Camtasia 6.0. I solved the problem (Invalid Configuration State) in the recorder bar on the Audio options. Audio Format don’t set to Windows Media Audio V1 or V2. Use another format like PCM, or MPEG 3.
Camtasia 6.0. I solved the problem (Invalid Configuration State) in the recorder bar on the Audio options. Audio Format don’t set to Windows Media Audio V1 or V2. Use another format like PCM, or MPEG 3.
In my camtasia 7 of this error:
– An error in the ocurred Recorder: Rendering failed
Who can help me send me an email luizrobim_@hotmail.com
In my camtasia 7 of this error:
– An error in the ocurred Recorder: Rendering failed
Who can help me send me an email luizrobim_@hotmail.com
ur are Great!!!
thank you men :)
ur are Great!!!
thank you men :)
weird cuz i experienced the error on 2 laptops
nyways thanks, it solved my problem!
weird cuz i experienced the error on 2 laptops
nyways thanks, it solved my problem!
Thank you very much for your help on this as it was driving me absolutely MAD !!!!!!!!!!
It’s sometimes the most obvious things that I always seem to miss ………. so thanks again !!!
Thank you very much for your help on this as it was driving me absolutely MAD !!!!!!!!!!
It’s sometimes the most obvious things that I always seem to miss ………. so thanks again !!!
Very Very Very thanks ….
I was going to change my laptop for this….
Thanks for this help.
Whao..!! 3 days installing , uninstalling, testing, forum search with the same problem. And then found this article. Worked for me. Thanks a LOT…!!!
I had the same exact problem, changed the microphone device on camtasia and it worked like a charm, thank you buddy :D
I am making some videos with Camtasia for teaching. Everything is ok, but when you watch the mp4, from time to time the image get completely distorted, as if to lengthen down. ¿Any body knows what to do?
hej,
thanks for this. it is exactly what you have written. i just had 2x Microsofts Microphone activited. Just deactivate the one which is not the standard microphone under properties in your control panel (audio settings). Thats it. 5 min fix ;-)
I have also noticed that the video compression setting can cause this same issue. By default on Windows 7 the video compression is “Microsoft RLE”. Changing this setting allowed the recorder to run.
1. In Recorder, go to Tools > Options > Video tab.
2. Select Manual and then click Video Compression.
3. Select “Microsoft Video 1” or another option and test to see if it records.
TIPS:
1.On the record screen, click “Tools -> Options”.
2.Click “Video” Tab.
3.Click “Manual” Option.
4.Click “Video Compression” button.
5.Select Codec Type in “Compressor” Options such as…DivX or x264
6.Click “OK” This problem will solved.
Thanks a lot, it was very usefull information.
Ty
Thanks a lot!!! You solved a big problem!