The main interest in this article from Mary Jo is not about CRM (who cares about a name change after all) but rather how Microsoft are clarifying their terms:
Live: Consumer focus
Online: Business & Enterprise focus, hosted by Microsoft
Hosted services: hosted by Microsoft partners
And don’t miss the revenue sharing snippet at the bottom – Microsoft will share 10% of the CRM Live charge with reseller partners (its at the bottom of page 10 of the linked document).
(via Mary Jo Foley)
