Here’s a good example of what Microsoft should be doing more of – constructively engaging with the ‘haters’ on a prominent The Verge post about the recent Bing for Schools initiative. Watch and learn from Matt Wallaert as he skilfully changes the whole tone of the comment stream from what could have turned into the usual MS hate-fest. Read the story, and then read the...
August 22, 2013
Microsoft, Community Engagement and Being an Underdog
22August